Customer Service

At The Gilman Brothers Company, we strive to make every customer’s experience one-of-a-kind. We do not just meet our goals; we promise you exceptional service. Our commitment and drive to meet our customers’ requests has earned us one of the highest levels of customer satisfaction in the foamboard industry.

We are here to serve. Our ability to maintain a solid relationship with our customer enables us to anticipate our customers’ necessities quickly and accurately. Having a partner focused on your specific needs and priorities can make all the difference. We are proud of the relationships we have built with our customers. Superior customer service is the key factor behind our strong business partnerships.

At the pinnacle of customer service is our new sales department 24/7 hotline which sets Gilman Brothers apart from other manufacturers. This allows for real time interaction by matching their availability to the wide range of customer and supplier hours around the globe. We are now available to answer tech questions, discuss critical-to-quality features for individual projects, lead-time requirements, and complete accessibility, and offer after hours and weekend shipping.

Having a diverse team of experts with the skill to think outside the box enables us to always meet our customers’ demands. We are flexible and willing to accommodate you every step of the way.

We guarantee you accuracy and excellent service on every order; large or small.

Here at The Gilman Brothers Company, YOU are our first priority.