The Gilman Brothers Company Policies

 

Products with MOQ’s:

EAGLECELL™ (WHITE/WHITE/WHITE) and (WHITE/NATURAL/WHITE):

Size

    MOQ

    • 1/4 x 48 x 96               840 Sheets
    • 1/4 x 48 x 120             792 Sheets
    • 1/4 x 60 x 96               792 Sheets
    • 1/4 x 60 x 120             792 Sheets
    • 1/2 x 48 x 96               792 Sheets
    • 1/2 x 48 x 120             792 Sheets
    • 1/2 x 60 x 96               792 Sheets
    • 1/2 x 60 x 120             792 Sheets

     *Mix/Match: Using same width – we can run different gauges/lengths to achieve above-mentioned quantities

     

    Terms:

    Credit references must first be approved by accounting.

        • NET 30

     

    Freight Policy:

    All orders under pallet quantities are FOB Gilman, CT

        • Truck Load: Pre-paid
        • Full Truck Load: Pre-paid – up to three stops
        • LTL (Less Than Truck load) – new regional policy coming soon

     

    Sample Kit Charges:

    Sample Kits

        • 8.5″ x 11″ – shipping only
        • 24″ x 32″ – shipping only
        • Includes Full Line Specifier Kit, ColorOne™ Kit, ColorOne™ Fabrication Kit, INFINITY® Fabrication Kit, INFINITY® Easel Kit, INFINITY® Bull Nose Kit, InSite® Reveal® Color Kit, Framer’s Kit, Fabrication Kits (ColorOne™ and INFINITY® above), and/or any sample requests constituting a full box of cut samples.

    Custom Size Requests

        • Cost varies based on product and size.
        • Please contact your Gilman Brothers Sales Representative for current pricing and availability.

    Sample policy is subject to change without notice.

     

    Order Cancellations:

        • Stock Items:  20% Re-stocking fee
        • Non Stock Items:  Orders cancelled or modified after (2) hours upon order placement – any material manufactured is responsibility of buyer for payment at quoted price and is responsible for freight to destination

     

    Returns & Claims:

        • No returns or claims will be considered after 60 days of shipment from Gilman, CT
        • All short ship claims must have a signed copy of the BOL or packing list submitted with the claim request in order to be considered.
        • No claims will be considered when chains are utilized to move pallets from inside a truck
        • No claims will be processed without the following information:
          • Lot #
          • PO #
          • Product Description: Name/Gauge/Size/Color
          • Quantity: How many sheets/rolls are effected
          • Equipment Manufacturer: Name of equipment used
          • Specifications of how product was run: Speed and Temperature
          • Inks: Name of ink manufacturer
          • Photo: Send picture via email of material in question
          • Send Sample: Circle defects with sharpie

           

    EAGLECELL Improvements MOQ 2 8 16