The Gilman Brothers Company Policies

 

Products with MOQ’s:

EAGLECELL™ (WHITE/WHITE/WHITE) and (WHITE/NATURAL/WHITE):

Size

MOQ

  • 1/4 x 48 x 96               840 Sheets
  • 1/4 x 48 x 120             792 Sheets
  • 1/4 x 60 x 96               792 Sheets
  • 1/4 x 60 x 120             792 Sheets
  • 1/2 x 48 x 96               792 Sheets
  • 1/2 x 48 x 120             792 Sheets
  • 1/2 x 60 x 96               792 Sheets
  • 1/2 x 60 x 120             792 Sheets

 *Mix/Match: Using same width – we can run different gauges/lengths to achieve above-mentioned quantities

 

Terms:

Credit references must first be approved by accounting.

      • NET 30

 

Freight Policy:

All orders under pallet quantities are FOB Gilman, CT

      • Truck Load: Pre-paid
      • Full Truck Load: Pre-paid – up to three stops
      • LTL (Less Than Truck load) – new regional policy coming soon

 

Sample Kit Charges:

Sample Kits

      • 8.5″ x 11″ – shipping only
      • 24″ x 32″ – shipping only
      • Includes Full Line Specifier Kit, ColorOne™ Kit, ColorOne™ Fabrication Kit, INFINITY® Fabrication Kit, INFINITY® Easel Kit, INFINITY® Bull Nose Kit, InSite® Reveal® Color Kit, Framer’s Kit, Fabrication Kits (ColorOne™ and INFINITY® above), and/or any sample requests constituting a full box of cut samples.

Custom Size Requests

      • Cost varies based on product and size.
      • Please contact your Gilman Brothers Sales Representative for current pricing and availability.

Sample policy is subject to change without notice.

 

Order Cancellations:

      • Stock Items:  20% Re-stocking fee
      • Non Stock Items:  Orders cancelled or modified after (2) hours upon order placement – any material manufactured is responsibility of buyer for payment at quoted price and is responsible for freight to destination

EAGLECELL Improvements MOQ 2 8 16

 

Returns & Claims:

New Required Customer Claim Information (June 2017)

Freight claims

  • PO#
  • Pictures
  • Signed BOL
  • Quantity of material affected

Date Entry/Pricing

  • PO#
  • Quote# if custom or special pricing used
  • Verify customer needs original material

Short/Long

  • PO#
  • Signed BOL
  • Quantity short/long

Quality Issues (Standard Requirements)

  • PO#
  • Printer/End User Information
  • Pictures
  • Quantity of material effected
  • Lot#

Q/C description

 

Printing Q/C

Equipment Info/Setting

Samples (2 of each processed and unprocessed) must be min of 24×36

Q/C Off Specification

Equipment Info/Settings

Samples (if off spec because of warpage/bowing full sheet is required else 24×36 sheet) Same 2 sheet requirement for processed and unprocessed.

  • UPS or FedEx accounts are used if sheets size is smaller than 40×60 if larger, Logistics is included to coordinate sample pick up.
  • All samples sent to attention of corresponding SSL
  • RMA will not be handed off to Mark for quality issues until all information is collected including samples

New Required Customer Claim Information 6 21 17